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  1. #1
    Staff Member Trevor's Avatar
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    UK Product Recall Information.

    We will list all UK Electrical product recalls in this thread.
    For UK based consumers.

    Tesco 1000W Lawnmower - recall

    The following notice has been issued by the retailer:
    Tesco product recall
    Tesco 1000W Lawnmower
    Model number: ELM032012


    Tesco is taking the precautionary measure of recalling Tesco 1000W Lawnmowers due to identifying that a small number of mowers may overheat and potentially catch fire during use.
    Only model number ELM032012 is affected. Customers can identify the model from the rating plate positioned on the front of the lawnmower.
    No other Tesco lawnmowers are affected
    What you should do:
    Do not use the mower and return to the Tesco store where it was purchased, or your nearest superstore or Extra for a full refund. No receipt is required
    Contact details:
    For further information please call Customer Services on UK 0800 505 555
    Applicable to:
    *Customers who have purchased the product in UK/ROI stores or through Tesco Direc
    Regards
    Trevor
    .................................................. ........





  2. #2
    Staff Member Trevor's Avatar
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    Re: UK Product Recall Information.

    Laura Ashley Albany Table Lamp - recall

    The following notice has been issued by the retailer:
    IMPORTANT SAFETY WARNING
    PRODUCT RECALL
    ALBANY COMPLETE TABLE LAMP
    UK Sku: 3534539 UK Transformer plug
    This product poses a risk of electric shock if the transformer plug cover becomes detached whilst plugged into any live electrical outlet.
    As a precautionary measure Laura Ashley are carrying out an immediate recall of all batches. The table lamps were sold in the UK from 31st May 2012 to 13th May 2013.
    If you have a Laura Ashley ALBANY TABLE LAMP, unplug and stop using the product immediately, and return it to your nearest Laura Ashley store for a full refund.
    No other Laura Ashley table lamps are affected by this notice. We apologise for any inconvenience this may cause and assure customers of our continuing commitment to the highest standards of product safety and quality.
    Should you require any further information, please contact Laura Ashley Customer Services on:
    Tel: 01686 620730 (open 8am – 8pm Monday to Saturday, 10am – 8pm Sunday)
    Email: Product.Recall@lauraashley.com
    Fax: 01686 622183
    We wish to thank you for your co-operation and apologise for any inconvenience.
    www.lauraashley.com (opens in a new window)
    Regards
    Trevor
    .................................................. ........





  3. #3
    Staff Member Trevor's Avatar
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    Re: UK Product Recall Information.

    Homebase LED Nightlight - recall

    The following notice has been issued by the retailer:
    Important Safety Notice
    Homebase LED nightlight

    We have identified a quality concern with the LED Nightlight which may cause the product to fail prematurely.
    The product has been made without an internal fuse, and in certain situations this may lead to premature failure of other components. Whilst the product fails in a safe manner it does not fully comply with the low voltage Directive. We have taken the decision to recall the product as a precautionary measure.
    Please stop using the product and return it to store for a full refund.
    Alternatively, please call customer services on the following number: 0845 640 2020.
    No other nightlight products are affected. We apologise for any inconvenience caused.
    Regards
    Trevor
    .................................................. ........





  4. #4
    Staff Member Trevor's Avatar
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    Re: UK Product Recall Information.

    Indesit and Hotpoint Washing Machines - safety notice

    The following notice has been issued by the manufacturer:
    Indesit / Hotpoint
    Washing Machine Notice

    We are very sorry that some of our consumers have experienced problems with the appliances that BBC Watchdog has featured.
    At Indesit Company, the safety of our appliances is our priority and we continually monitor the performance of all our products. We treat any issues regarding the safety of our machines with the utmost seriousness. The particular cases highlighted on the programme, as well as the cases that have been brought to our attention, have been dealt with promptly and on a case by case basis.
    The incidents outlined has been identified as a technical issue with a very small percentage of washing machine production during periods of 2007 to 2009 could be affected. On becoming aware of the potential issue it was risk assessed under General Product Safety Regulations and was classified as 'Very Low' risk therefore it was concluded that no direct consumer notification was required.
    We take consumer concerns very seriously, through our ongoing and continual monitoring of all our products in the market place we identified a further improvement to reduce the risk to 'Extremely low'.
    We would also like to inform consumers that this problem does not affect any Indesit or Hotpoint model on sale today.
    Consumer satisfaction is extremely important to us, Indesit Company apologises to our consumers for any inconvenience caused, and we reaffirm our commitment to delivering quality, reliable products.
    Find out if your washing machine has been affected
    Please enter the model number and serial number which can be found either engraved on the top or on a sticker on the left hand side of the inner part of the door at
    www.hotpointservice.co.uk/washing-machine-notice/
    Regards
    Trevor
    .................................................. ........





  5. #5
    Staff Member Trevor's Avatar
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    Re: UK Product Recall Information.

    Hotpoint FDW20/FDW60/FDW65A Dishwashers - safety notice

    The following notice has been issued by the manufacturer:
    IMPORTANT SAFETY NOTICE
    Hotpoint FDW20/FDW60/FDW65A dishwashers
    Hotpoint are aware of a small number of cases of dishwashers where an electrical component has failed. This may lead to overheating and in rare cases a potential fire hazard. Our absolute priority is to locate and modify every dishwasher that is affected.
    If you own a Hotpoint FDW201 FDW601 FDW65A dishwasher manufactured between June 2006 and March 2007, with the affected serial numbers (as highlighted below) and sold in the UK:
    WHAT YOU NEED TO DO
    To check if you own an affected product:

    • When checking firstly as a precaution, make sure it is turned off and disconnected from the wall socket.
    • Check the model and serial number of your Hotpoint dishwasher. These can be found on a sticker on the inside of the door as outlined below.
    • The serial number is 9 digits long, if the first 5 digits are between S/N 60601 and S/N 70331 your appliance is affected.
    • If repaired recently by Hotpoint and there is a green sticker on the inside of the door, then the machine has already been repaired.
    • If your product is affected please call our dedicated Customer Service line 08448 910094.
    • Or you can contact us via a dedicated email address: fdw@hotpoint.co.uk
    • You can also check online at: www.hotpointservice.co.uk/fdw
    • We will arrange to visit your home and make a free of charge repair.

    Customer Service Line:
    08448 910094

    Monday to Friday - 8am to 6.30pm
    Saturday - 8.30am to 5.30pm
    Sunday - 9.30am to 3.30pm


    No other Hotpoint dishwashers are affected by this Safety Notice.
    Hotpoint is a trademark of Indesit Company UK Ltd, Morley Way, Peterborough, Cambridgeshire PE2 9JB.
    Regards
    Trevor
    .................................................. ........





  6. #6
    Staff Member Trevor's Avatar
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    Re: UK Product Recall Information.

    Hoover Frost Free Fridge Freezers - safety notice

    The following notice has been issued by the manufacturer:
    Hoover Refrigeration Important Safety Notice -
    Risk of Fire


    This is an important Safety Notice, relative to some specific Hoover Frost Free refrigeration appliances produced between week 34 2011 and week 34 2012.
    We have identified in a batch of appliances manufactured between the dates above that there is a possibility of a potential fault developing on the defrost heater element supplied to Hoover. Overheating can occur and in certain circumstances this could result in a fire.
    In order to prevent this possibility we kindly request that you establish if your appliance is affected by using our appliance check at www.hoover.co.uk/safety-notice/
    Regards
    Trevor
    .................................................. ........





  7. #7
    Staff Member Mike's Avatar
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    Re: UK Product Recall Information.

    Beko 6kg & 7kg Condenser Tumble Dryers - recall

    The following notice has been issued by the retailer:

    Over the last few weeks Beko has been made aware of a small number of incidents involving our 6kg & 7kg Condenser Tumble Dryers manufactured between May 2012 and October 2012, where an electrical component has failed and overheated, leading to a potential risk of fire.
    We believe that the risk of failure is low but, as a responsible manufacturer, we have decided to initiate a voluntary corrective action program as a precautionary measure.
    These products were independently tested before being placed on the market and meet all UK and European safety standards. Nevertheless, we take the safety of our products very seriously and would like to offer a free of charge in-home modification to remove any potential risk with this component.
    We urge you to contact us immediately about this important issue.
    We are seeking to contact owners of Beko 6kg & 7kg Condenser Tumble Dryers purchased between May and October 2012 to carry out a free of charge modification. We urge anyone who believes they have an affected model to follow the steps outlined below as a precautionary measure.
    What you need to do:

    Check the model number and serial number of your 6kg & 7kg Condenser Tumble Dryer. The serial number is on the rating plate (see below) and is 10 digits long. The first 2 digits of the serial number give the year of production and the last 2 digits give the month of production. All affected products were manufactured between May and October 2012. Please contact us if your model and serial number matches those outlined below.
    Your safety is our priority, so if you own an affected product, please stop using it immediately and disconnect it from the wall socket as a precaution.
    Then call our free phone number 0800 917 2018 or 1800 25 29 25 in Eire between 8.00am to 8.00pm Monday to Friday and 10.00am to 4.00pm Saturday and Sunday.
    We will arrange to visit your home and make a free of charge modification.
    List of affected Beko 6kg & 7kg Condenser Tumble Dryers

    Model Numbers Serial Numbers
    DCU6130
    DCU6130SW
    DCU6130B
    DSC64W
    DSC64S
    DC7110W
    DC7041W
    DCU7230W
    DCU7230S
    DCU7230B
    12-xxxxxx-05
    12-xxxxxx-06
    12-xxxxxx-07
    12-xxxxxx-08
    12-xxxxxx-09
    12-xxxxxx-10
    Kind regards,

    Mike

    (Forum Moderator & Staff Member)

    Please upload all service manuals, technical bulletins & firmware files to the forum dropbox HERE

  8. #8
    Staff Member Mike's Avatar
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    Re: UK Product Recall Information.

    Beko frost Free Freezers - recall

    The following notice has been issued by the retailer:It has come to our attention that in a very small number of incidents, involving certain models of Beko branded frost free fridge freezers, it may be possible for the defrost timer (located at the back of the fridge) to fail, overheat and cause a potential fire hazard.
    These products were independently tested before being placed on the market and met all UK and European safety standards when the products were sold. Nevertheless, as a responsible manufacturer which takes the safety of our products very seriously, we wish to make a free in-home modification to remove any potential risk with this component.
    We urge you to contact us immediately about this important issue.

    We are seeking to contact owners of these products to carry out a free of charge modification to the defrost timer and we urge anyone who has one of these affected fridge freezers to register their details on this online checker or call us direct.

    If you have an affected model, please unplug the product immediately and contact Beko on0800 917 2018 in the UK or 1800 25 29 25 in Eire. Our call centers are able to provide assistance in English only.

    We deeply regret any incident involving any Beko product and we are working with all relevant organisations to rectify an identified problem with some of our fridge freezers. Quality, customer safety and satisfaction is paramount to Beko; all our products are independently tested before being placed on the market and meet all UK and European safety standards. 492,000 products have been sold and most have been safely in use, some for over ten years.
    Affected Models

    The Beko frost free fridge freezer models affected were manufactured between January 2000 and October 2006. These have a serial number that begins with either 00, 01, 02, 03, 04, 05 or 06. and this information can be found on a label inside the fridge. Beko is making a free of charge modification to all affected models, this modification takes approximately 30mins.
    Other Beko branded models and all Beko frost free fridge freezers manufactured after this date are unaffected.
    Affected model numbers:



      • CA 5411 FFS/FFW/FFX
      • CA 7014 FFX
      • CA 7015 FFW/FFS/FFX


      • CDA 539 FS/FW/FX
      • CDA 543 FS/FW/FX
      • CDA 645 FW
      • CDA 647 FS/FW
      • CDA 648 FS/FW
      • CDA 653 FS/FW/FX
      • CDA 659 FS
      • CDA 751 FS/FX
      • CDA 752 FS/FW/FX
      • CS 460 FF/FFS/FFW/FFSD
      • CS 461 FFW/FFS
      • CSB 4606 FFSD/FFS/FFW
      • CSA 4706 FFXCS 461 FFW/FFS
    Kind regards,

    Mike

    (Forum Moderator & Staff Member)

    Please upload all service manuals, technical bulletins & firmware files to the forum dropbox HERE

  9. #9
    Staff Member Mike's Avatar
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    Re: UK Product Recall Information.

    Hotpoint FDW70, FDW75, FDW80, FDW85A Dishwashers - Safety Notice

    How to check if your Hotpoint or Indesit Dishwasher is a fire risk


    Updated Wed 02 July 2014 UK


    The dishwashers were all sold between January 2008 and July 2010.

    Hotpoint have recalled hundreds of thousands of dishwashers after an electrical fault was discovered that caused a number of appliances catch fire.

    The company confirmed that there have been 18 "incidents", and 330,000 dishwashers sold under the Hotpoint and Indesit brands are potentially affected.

    The safety recall notice only applies to dishwashers manufactured between January 2008 and July 2010.

    The company is urging customers to check their dishwashers, and get in touch to have the fault fixed by one of there engineers. Here is how:

    Model numbers affected


    • FDW70
    • FDW75
    • FDW80
    • FDW85A


    Serial numbers affected:

    The serial number is 9 digits long.
    If the first five digits are between S/N 50401 and S/N 80531 then the dishwasher is at risk

    Kind regards,

    Mike

    (Forum Moderator & Staff Member)

    Please upload all service manuals, technical bulletins & firmware files to the forum dropbox HERE

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